This video outlines the Vanguard Method of systems thinking used by Powys County Council adult social care services. This is a normative systems approach, that helps people to study to understand the why and why of current performance and then transform using new principles. This approach is widely used in the public sector, charities and becoming widespread in the private … [Read more...] about Systems Thinking in Powys County Council
Effectiveness
Systems Thinking in West Midlands Police
In this video of Inspector Simon Guilfoyle discusses the use of the Vanguard Method of systems thinking in West Midlands police. He outlines some of the improvements in decision-making, the reduction in crime and as a consequence the increase in capacity. … [Read more...] about Systems Thinking in West Midlands Police
Systems thinking in Great Yarmouth Council
This video from 2012 shows Kate Watts discussing what they learned when they studied their food safety service as a system. What they learned on their subsequent redesign redefined the food safety business in the U.K. and led to changes in regulation. … [Read more...] about Systems thinking in Great Yarmouth Council
Systems Thinking in Staffordshire Fire Service
Chief Fire Officer Becci Bryant describing what Staffordshire fire service learned when they used the Vanguard Method to study their service as a system. Watching time: 5:39 minutes … [Read more...] about Systems Thinking in Staffordshire Fire Service
Systems Thinking in O2
In this video o2 call centre agents and managers talk about the use of the Vanguard Method of systems thinking. Watching time: 3:25 minutes … [Read more...] about Systems Thinking in O2