I have defined the purpose of The Effectiveness Exchange as: 'Promoting and sharing views, news, practice and thinking about organisational effectiveness' A better way - a different perspective Much of the improvement activity in services organisations today has been captured by
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NHS Targets ‘have had their day’ as review set to introduce new revised targets
Lord Prior, chairman of NHS England is reported to have signalled that [NHS] 'targets have had their day' (The Telegraph, 14th February 2019). Targets
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HBR article Rethinking Efficiency
The effectiveness movement is beginning to take hold in the academic and business community. A recent article by Roger L Martin, author and former
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An antidote to Whack a mole projects
At one point I was asked to deliver a project in a high-risk, highly-regulated service in a national organisation. I was an area that I hadn't … Continue reading about An antidote to Whack a mole projects
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Enhancing Organisational Effectiveness: The Impact of Applying McGregor’s Theory Y
Many organizations express their desire to boost productivity and reduce costs, but the reality often reveals increased activity without substantial … Continue reading about Enhancing Organisational Effectiveness: The Impact of Applying McGregor’s Theory Y
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Using Purpose to Design and manage for effectiveness, learning and autonomy
If you were to ask most managers if they trust their teams, they would probably look at you a little shocked and say ‘of course!’ And yet many … Continue reading about Using Purpose to Design and manage for effectiveness, learning and autonomy
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Senior Leadership Knowledge seeking for strategy formation – a case study
Most modern organisations are drowning in information but often short on knowledge. And as we all know, without knowledge, there is no meaningful … Continue reading about Senior Leadership Knowledge seeking for strategy formation – a case study
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Designed to fail? Mckinsey’s 70% and all that
Mckinseys get a lot of stick for their claim that 70 percent of change programs fail to achieve their goals (Changing Change Management, 2015). This … Continue reading about Designed to fail? Mckinsey’s 70% and all that