In this video of Inspector Simon Guilfoyle discusses the use of the Vanguard Method of systems thinking in West Midlands police. He outlines some of the improvements in decision-making, the reduction in crime and as a consequence the increase in capacity.
About Howard Clark
Howard Clark has 20 years experience of services effectiveness, operations management and consulting in the public, private and HEI sectors. He has spent 12 years consulting as an external and internal consultant including 5 years with Vanguard Consulting.