In this video o2 call centre agents and managers talk about the use of the Vanguard Method of systems thinking. Watching time: 3:25 minutes … [Read more...] about Systems Thinking in O2
'It is much better to do the right thing wronger than the wrong thing right'
In this video o2 call centre agents and managers talk about the use of the Vanguard Method of systems thinking. Watching time: 3:25 minutes … [Read more...] about Systems Thinking in O2