• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • About
  • Disclaimer

The Effectiveness Exchange

'It is much better to do the right thing wronger than the wrong thing right'

  • Home
  • Articles
  • In the news
  • Book reviews
  • Evidence
    • Case studies
    • Other
  • Media
    • Videos
    • Podcasts/audio
  • Theories and methods
    • Systems thinking
    • The Vanguard Method
    • Viable Systems Model (VSM)
    • Soft Systems Methodology (SSM)
    • Systems dynamics
    • Complexity
    • Lean for services
    • Agile
    • Design thinking
You are here: Home / 2019 / Archives for April 2019

Archives for April 2019

To understand effectiveness university leaders should study demand

25/04/2019 By Howard Clark Leave a Comment

One of the quickest ways for university leaders to understand the effectiveness of their services is to study demand. When done right, such studies will provide a student perspective that can act as a sophisticated way to reframe student services. Studying demand in a university As a consultant I conducted a demand analysis (adapted to meet constraints and to fit within … [Read more...] about To understand effectiveness university leaders should study demand

Consulting advice is serious business

05/04/2019 By Howard Clark Leave a Comment

Despite widespread humour about business consultants giving advice, it is a serious endeavour. Bad advice harms companies and livelihoods. I wanted to illustrate the mechanics of advice-giving with an example from internal consulting practice. A CIO asks for an opinion A Chief Information Officer (CIO) asked for advice during an IT development freeze. One team had … [Read more...] about Consulting advice is serious business

Seeing distance learning module production as a system

02/04/2019 By Howard Clark Leave a Comment

Recently a department responsible for the digital design and build of distance learning modules asked me to assess the feasibility of introducing new technology and agile. A quick-look identified that an expanded study was necessary. Excavating the system It can take some time for a module to progress from initial idea, through the process of design, content creation and … [Read more...] about Seeing distance learning module production as a system

Primary Sidebar

Connect

  • LinkedIn
  • Twitter

Studying reveals the impact of incentives

20/03/2019

Systems thinking in Lloyds bank

13/03/2019

Systems Thinking in Advice UK

13/03/2019

Systems Thinking in Aviva

13/03/2019

Archives

  • June 2021
  • January 2020
  • October 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019

Book reviews

08/06/2021

Personas have become … [Read More...] about Reflecting upon Personas

29/10/2019

If you are … [Read More...] about Beyond Command and Control by John Seddon

22/02/2019

If you are … [Read More...] about Freedom from Command & Control

Footer

Recent Key Words

Agile Alan Cooper Banking beyond command and control Change demand analysis Digital Digital by Design Effectiveness effectiveness exchange efficiency efficiency exchange fail fast Freedom from command and control higher education Human Resources Insurance isophor John Seddon Labour Party Lean Lean six sigma learning Local Government management module production motivation normative Personas program project management Public Sector ray ison retrospectives Services improvement student experience Student Services systems thinking targets the effectiveness exchange the model for Check the Vanguard Method transformation University variety attenuation

Recent Posts

  • Reflecting upon Personas 08/06/2021
  • Designing and doing in a traditional programme environment 03/01/2020
  • Beyond Command and Control by John Seddon 29/10/2019
  • To understand effectiveness university leaders should study demand 25/04/2019
  • Consulting advice is serious business 05/04/2019

© Copyright 2019 DW World Ltd · All Rights Reserved ·