In this video Dr. Paul Walley interviews Duncan Green on the application of systems thinking in Oxfam. Green identifies that systems thinking has been used to help Oxfam to ‘zoom out’ on situations of interest to understand, reframe and ask better questions. One result is the creation of better interventions. From this you can understand why ‘results’ are difficult to quantify. Better interventions eclipse the previous approaches that specified projects upfront and delivered against a faulty plan. Instead, more time is spent thinking and adapting throughout.
About Howard Clark
Howard Clark has 20 years experience of services effectiveness, operations management and consulting in the public, private and HEI sectors. He has spent 12 years consulting as an external and internal consultant including 5 years with Vanguard Consulting.