This video from 2012 shows Kate Watts discussing what they learned when they studied their food safety service as a system. What they learned on their subsequent redesign redefined the food safety business in the U.K. and led to changes in regulation. … [Read more...] about Systems thinking in Great Yarmouth Council
Videos
Systems Thinking in Staffordshire Fire Service
Chief Fire Officer Becci Bryant describing what Staffordshire fire service learned when they used the Vanguard Method to study their service as a system. Watching time: 5:39 minutes … [Read more...] about Systems Thinking in Staffordshire Fire Service
Systems Thinking in O2
In this video o2 call centre agents and managers talk about the use of the Vanguard Method of systems thinking. Watching time: 3:25 minutes … [Read more...] about Systems Thinking in O2
Systems thinking in Lloyds Bank international
In this video Dan Stevens (Business Development Manager) at Lloyd’s Bank International discusses the use of the Vanguard Method of Systems Thinking. … [Read more...] about Systems thinking in Lloyds Bank international
Professor Ray Ison: Transforming: systems, situations, ourselves?
This video shows Professor Ray Ison introducing core systems ideas at the Leverage Points conference (2019). Ison is an educator, specialising in climate change and architect of the Open University courses on systems thinking. His work is crucial for services improvement, transformation and change professionals. Watching time: 32:58 minutes … [Read more...] about Professor Ray Ison: Transforming: systems, situations, ourselves?