In this video Professor John Seddon describes the origins and evolution of the Vanguard Method. … [Read more...] about John Seddon: The origins of the Vanguard Method (tVM)
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Systems thinking in Great Yarmouth Council
This video from 2012 shows Kate Watts discussing what they learned when they studied their food safety service as a system. What they learned on their subsequent redesign redefined the food safety business in the U.K. and led to changes in regulation. … [Read more...] about Systems thinking in Great Yarmouth Council
Systems Thinking in Staffordshire Fire Service
Chief Fire Officer Becci Bryant describing what Staffordshire fire service learned when they used the Vanguard Method to study their service as a system. Watching time: 5:39 minutes … [Read more...] about Systems Thinking in Staffordshire Fire Service
Systems Thinking in O2
In this video o2 call centre agents and managers talk about the use of the Vanguard Method of systems thinking. Watching time: 3:25 minutes … [Read more...] about Systems Thinking in O2
Systems thinking in Lloyds Bank international
In this video Dan Stevens (Business Development Manager) at Lloyd’s Bank International discusses the use of the Vanguard Method of Systems Thinking. … [Read more...] about Systems thinking in Lloyds Bank international