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It is much better to do the right thing wronger than the wrong thing right

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Systems Thinking in Stroke Care

01/03/2019 By Howard Clark Leave a Comment

Dr. Steve Alder talks about the use of the Vanguard Method of systems thinking in stroke care. Filmed in 2012 this shows the huge potential in healthcare. … [Read more...] about Systems Thinking in Stroke Care

Systems Thinking in Portsmouth Council Choice Based Lettings

01/03/2019 By Howard Clark Leave a Comment

This video was filmed in 2010 and shows Steve Maser of Portsmouth City Council describing what they learned when they studied their choice based lettings service as a system. The Vanguard Method is a normative form of applied systems thinking that was used widely in Portsmouth council services. … [Read more...] about Systems Thinking in Portsmouth Council Choice Based Lettings

Systems Thinking in Powys County Council

01/03/2019 By Howard Clark Leave a Comment

This video outlines the Vanguard Method of systems thinking used by Powys County Council adult social care services. This is a normative systems approach, that helps people to study to understand the why and why of current performance and then transform using new principles. This approach is widely used in the public sector, charities and becoming widespread in the private … [Read more...] about Systems Thinking in Powys County Council

Systems Thinking in West Midlands Police

28/02/2019 By Howard Clark 1 Comment

In this video of Inspector Simon Guilfoyle discusses the use of the Vanguard Method of systems thinking in West Midlands police. He outlines some of the improvements in decision-making, the reduction in crime and as a consequence the increase in capacity. … [Read more...] about Systems Thinking in West Midlands Police

Systems thinking in Great Yarmouth Council

28/02/2019 By Howard Clark Leave a Comment

This video from 2012 shows Kate Watts discussing what they learned when they studied their food safety service as a system. What they learned on their subsequent redesign redefined the food safety business in the U.K. and led to changes in regulation. … [Read more...] about Systems thinking in Great Yarmouth Council

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Book reviews

08/06/2021

Personas have become … [Read More...] about Reflecting upon Personas

29/10/2019

If you are … [Read More...] about Beyond Command and Control by John Seddon

22/02/2019

If you are … [Read More...] about Freedom from Command & Control

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