In this video Professor John Seddon describes the origins and evolution of the Vanguard Method. … [Read more...] about John Seddon: The origins of the Vanguard Method (tVM)
Systems thinking in Great Yarmouth Council
This video from 2012 shows Kate Watts discussing what they learned when they studied their food safety service as a system. What they learned on their subsequent redesign redefined the food safety business in the U.K. and led to changes in regulation. … [Read more...] about Systems thinking in Great Yarmouth Council
Freedom from Command & Control
If you are interested in effective approaches to services improvement, transformation and change then this book is a must read. Originally published in 2003, it outlines the Vanguard Method, a structured normative method designed for services. The method has three main parts: Check (study), Redesign (plan) and Roll-in (do). It is a sophisticated blend of psychology, systems … [Read more...] about Freedom from Command & Control
Systems Thinking in Staffordshire Fire Service
Chief Fire Officer Becci Bryant describing what Staffordshire fire service learned when they used the Vanguard Method to study their service as a system. Watching time: 5:39 minutes … [Read more...] about Systems Thinking in Staffordshire Fire Service
NHS Targets ‘have had their day’ as review set to introduce new revised targets
Lord Prior, chairman of NHS England is reported to have signalled that [NHS] 'targets have had their day' (The Telegraph, 14th February 2019). Targets and the choice agenda has led to a fragmented health care system and have 'failed almost totally'. Prior is quoted on how targets work in Accident and Emergency departments: "Of course the gaming that has developed around … [Read more...] about NHS Targets ‘have had their day’ as review set to introduce new revised targets