Mckinseys get a lot of stick for their claim that 70 percent of change programs fail to achieve their goals (Changing Change Management, 2015). This is partly because how they view change is wrong and this leads to conclusions that blame workers for resisting change, and then blame managers for providing a lack of support. In reality, the percentage of projects that fail in … [Read more...] about Designed to fail? Mckinsey’s 70% and all that
project management
Designing and doing in a traditional programme environment
As services improvement specialists the ability to explore, understand and adapt to the different situations that we find is critical. And sometimes the pieces of work that we take-on are ‘make it happen’ tasks in traditional project and programme environments. Intended outcomes have been specified and work has been broken-down and packaged-up as part of a large program, with … [Read more...] about Designing and doing in a traditional programme environment