If you were to ask most managers if they trust their teams, they would probably look at you a little shocked and say ‘of course!’ And yet many aspects of our organisations have not been designed for trust. And because we live inside the organisations we are often blind to how a lack of trust has been designed into, well everything (including technology). Let me give you an … [Read more...] about Using Purpose to Design and manage for effectiveness, learning and autonomy
management
Designing and doing in a traditional programme environment
As services improvement specialists the ability to explore, understand and adapt to the different situations that we find is critical. And sometimes the pieces of work that we take-on are ‘make it happen’ tasks in traditional project and programme environments. Intended outcomes have been specified and work has been broken-down and packaged-up as part of a large program, with … [Read more...] about Designing and doing in a traditional programme environment