The effectiveness movement is beginning to take hold in the academic and business community. A recent article by Roger L Martin, author and former Dean of the University of Toronto sets out the case for Rethinking Efficiency (Harvard Business Review article, January–February 2019 Issue). Martin poses the question: Beginning with Adam Smith, business thinkers have … [Read more...] about HBR article Rethinking Efficiency
Effectiveness
Professor Ray Ison: Transforming: systems, situations, ourselves?
This video shows Professor Ray Ison introducing core systems ideas at the Leverage Points conference (2019). Ison is an educator, specialising in climate change and architect of the Open University courses on systems thinking. His work is crucial for services improvement, transformation and change professionals. Watching time: 32:58 minutes … [Read more...] about Professor Ray Ison: Transforming: systems, situations, ourselves?
Ten signs improvement workshops may be harming your business and what to do about it
Long considered an organisational panacea, improvement workshops are a common feature in most services organisations. Managers view workshops as important ingredients to combat resistance to change by involving staff, reduce costs and improve services. What if the resulting wall of post-it notes is actually a hallucination, packed full of assumptions and none of them reflective … [Read more...] about Ten signs improvement workshops may be harming your business and what to do about it
Systems Practice by Ray Ison
Systems Practice by Professor Ray Ison is a radical departure from many management or systems practice books (e.g. teaching tools and techniques). Instead Ison's focus is upon building praxis capability within individuals. Helping us to learn what it is to be a systems practitioner. And what it means to do theory-informed practice and practice informed theory. I view this book … [Read more...] about Systems Practice by Ray Ison
The Purpose of The Effectiveness Exchange
I have defined the purpose of The Effectiveness Exchange as: 'Promoting and sharing views, news, practice and thinking about organisational effectiveness' A better way - a different perspective Much of the improvement activity in services organisations today has been captured by efficiency approaches. I want to add another voice to promote, share views and … [Read more...] about The Purpose of The Effectiveness Exchange