Everybody agrees that regulation is necessary, but rarely do they understand the chilling impact that the current design of regulation can have on productivity, creativity, effectiveness and morale. Step in the brilliant management thinker and author John Seddon, launching a compelling, evidence-based call to rethink regulation for a modern age Rethinking Regulation: A … [Read more...] about Rethinking Regulation: A Manifesto
Change
Using Purpose to Design and manage for effectiveness, learning and autonomy
If you were to ask most managers if they trust their teams, they would probably look at you a little shocked and say ‘of course!’ And yet many aspects of our organisations have not been designed for trust. And because we live inside the organisations we are often blind to how a lack of trust has been designed into, well everything (including technology). Let me give you an … [Read more...] about Using Purpose to Design and manage for effectiveness, learning and autonomy
Senior Leadership Knowledge seeking for strategy formulation – a case study
Most modern organisations are drowning in information but often short on knowledge. And as we all know, without knowledge, there is no meaningful learning or action. Therefore, it is wise for senior leaders to seek knowledge before taking action. I wanted to share what effective knowledge-seeking behaviour from leadership teams looks like. The Situation Some years ago, I … [Read more...] about Senior Leadership Knowledge seeking for strategy formulation – a case study
Designed to fail? Mckinsey’s 70% and all that
Mckinseys get a lot of stick for their claim that 70 percent of change programs fail to achieve their goals (Changing Change Management, 2015). This is partly because how they view change is wrong and this leads to conclusions that blame workers for resisting change, and then blame managers for providing a lack of support. In reality, the percentage of projects that fail in … [Read more...] about Designed to fail? Mckinsey’s 70% and all that
Designing and doing in a traditional programme environment
As services improvement specialists the ability to explore, understand and adapt to the different situations that we find is critical. And sometimes the pieces of work that we take-on are ‘make it happen’ tasks in traditional project and programme environments. Intended outcomes have been specified and work has been broken-down and packaged-up as part of a large program, with … [Read more...] about Designing and doing in a traditional programme environment