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It is much better to do the right thing wronger than the wrong thing right

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Not met your targets … Start crawling

18/01/2019 By Howard Clark Leave a Comment

Video emerged on websites this week of Chinese workers being forced to crawl along the street. Their crime? According to a newspaper report ... not meeting their annual targets. Perhaps the managers should take notice of W. Edward Demings warning: 'People with targets and jobs dependent upon meeting them will probably meet the targets - even if they have … [Read more...] about Not met your targets … Start crawling

Systems Practice by Ray Ison

18/01/2019 By Howard Clark Leave a Comment

Systems Practice by Professor Ray Ison is a radical departure from many management or systems practice books (e.g. teaching tools and techniques). Instead Ison's focus is upon building praxis capability within individuals. Helping us to learn what it is to be a systems practitioner. And what it means to do theory-informed practice and practice informed theory. I view this book … [Read more...] about Systems Practice by Ray Ison

The Purpose of The Effectiveness Exchange

16/01/2019 By Howard Clark

I have defined the purpose of The Effectiveness Exchange as: 'Promoting and sharing views, news, practice and thinking about organisational effectiveness' A better way - a different perspective Much of the improvement activity in services organisations today has been captured by efficiency approaches. I want to add another voice to promote, share views and … [Read more...] about The Purpose of The Effectiveness Exchange

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Studying reveals the impact of incentives

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Personas have become … [Read More...] about Reflecting upon Personas

29/10/2019

If you are … [Read More...] about Beyond Command and Control by John Seddon

22/02/2019

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