The work of Professor John Seddon and the Vanguard Method, has had an impact upon all services sectors and on almost every continent. His work in health and the lessons for service design and policy could have dramatically transformed this field. Anyway … have a listen and give them a follow … [Read more...] about John Seddon episode on The Aural Apothecary podcast
Archives for November 2024
Rethinking Regulation: A Manifesto
Everybody agrees that regulation is necessary, but rarely do they understand the chilling impact that the current design of regulation can have on productivity, creativity, effectiveness and morale. Step in the brilliant management thinker and author John Seddon, launching a compelling, evidence-based call to rethink regulation for a modern age Rethinking Regulation: A … [Read more...] about Rethinking Regulation: A Manifesto