Evidence

Systems Thinking in Advice UK

Advice UK used the Vanguard Method of Systems Thinking in Nottingham advice centres. Leaders and staff learned to study their services as systems from the service users point of view, and to transform based upon new principles. One result of this intervention was this video created to mark the significant transformation in services.

Watching time: 6 minutes

Howard Clark

Howard Clark has 20 years experience of services effectiveness, operations management and consulting in the public, private and HEI sectors. He has spent 12 years consulting as an external and internal consultant including 5 years with Vanguard Consulting.

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